Frequently Asked Questions
When will my order ship?
We will ship your order 1-2 business days after ordering
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How long will it take for my order to arrive?
After shipping the order, ground shipping takes 1-2 days to arrive to the west coast or 4-5 days to the east coast.
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Where are these products available?
Vinegar and Honey are available at California farmer’s markets, check with market managers to verify if Cuyama Orchards is in your local market!
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What is the minimum acidity of your Cuyama Raw Unfiltered Organic Apple Cider Vinegar?
The minimum acidity of Cuyama vinegar is 6.5%
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What is in my Cuyama Raw Unfiltered Organic Apple Cider Vinegar?
Cuyama Vinegar is bottled with the mother, and some sediment. Bottles may have small bits of black char from the inside of the bourbon barrels where the fermentation takes place.
How should I store my Cuyama Orchards Raw Unfiltered Organic Apple Cider Vinegar?
Vinegar is shelf stable and a natural preservative, but the flavor can change over time if stored poorly. The bottle does not need to be refrigerated, but it should be kept away from heat and sunlight. It should be sealed when not in use.
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How should I store my Cuyama Raw Unfiltered Apple Blossom Honey?
To maintain its quality and flavor, store your raw unfiltered honey in a cool, dry place away from direct sunlight. Avoid refrigeration, as this can cause crystallization. Over time, honey may naturally crystallize, but you can easily liquefy it by placing the jar in warm water.
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What is Grade B Honey?
Grade B means that our honey is never pasteurized. It is harvested straight from the hive and goes through minimal processing to preserve its natural enzymes, vitamins, and minerals. Our honey is pure, unadulterated, and full of flavor.
How are the boxes of apples packaged and shipped?
Our boxes of apples are carefully handpicked, sorted, and packed to maintain their freshness during transit. They are then shipped in sturdy boxes to prevent damage using sustainable packaging materials. We take great care to ensure that your apples arrive in the best possible condition
Do you offer international shipping on Cuyama Orchards products?
Currently, we only offer shipping within the United States.
Return Policy
We at Cuyama Orchards strive to provide our customers with high-quality artisanal products and exceptional service. We understand that occasionally, circumstances may arise where you may be unsatisfied with a purchased item. Please review our return policy below for our online store products:
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Guaranteed Satisfaction
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If you are dissatisfied with your purchase contact us at info@cuyamaorchards.com so that we may have the opportunity to meet your expectations
Refund Process
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Shipping charges are non-refundable.
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Returns will not be accepted on food items
Order Fulfillment
Shipping Time:
Your order will ship 1-2 business days after the order is placed
Ground shipping to West Coast approximately 1-2 days, Midwest 3 days, East Coast 4-5 days.
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At Cuyama Orchards, we prioritize delivering exceptional service to our customers. However, circumstances may arise where we are unable to fulfill an order. This could include product unavailability, payment issues, shipping restrictions, technical errors, abuse of our return policy, or discretionary reasons. If we refuse your order, we'll promptly notify you and issue a refund. For any questions, contact our Customer Service team at info@cuyamaorchards.com